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Terms & Conditions

TERMS & CONDITIONS

Terms governing website use, account access, and online banking services.

These Terms & Conditions govern the use of the Global Diamond Investment Bank website, client portal, account application process, online banking access, service requests, document uploads, account records, and investment account administration services.

Terms and legal documentation

SERVICE TERMS

Use of this website and client portal is subject to these terms.

By accessing this website, submitting an account application, using the secure client portal, uploading documents, submitting requests, reviewing account information, or contacting support, you agree to use Global Diamond Investment Bank services in accordance with these Terms & Conditions.

If you do not agree with these terms, you should not use the website, submit account information, access the client portal, or use online banking services provided through this platform.

WEBSITE USE

Permitted use of the Global Diamond Investment Bank website.

01

General Information

This website provides information about private banking services, investment account administration, account types, security practices, support resources, risk notices, and online banking access.

02

Account Applications

The website may allow individuals or businesses to submit account applications, account preferences, security setup details, personal information, and verification documents for review.

03

Client Portal Access

Approved account holders may access account records, balances, transaction history, investment records, documents, service requests, and security settings through the secure client portal.

Account agreement and verification

ACCOUNT ELIGIBILITY

Account opening and access remain subject to review and approval.

Submission of an account application does not guarantee approval, activation, access, account balance availability, investment account eligibility or the completion of any requested service. Multi-currency account administration, where available, is subject to supported currency availability, account eligibility, verification requirements, administrative review, and applicable service conditions.

Global Diamond Investment Bank may review account information, identity details, supporting documents, account preferences, security setup information, and other information before approving or declining an account application.

Applications may require document verification
Account access may require administrative approval
Incomplete or inconsistent information may delay review
Account services may vary by account status and eligibility

CLIENT PORTAL TERMS

Responsibilities when using secure online banking access.

01

Authorized Access

The client portal is intended only for approved account holders and authorized users. You must not access, attempt to access, or use any account, document, request, or record that you are not authorized to access.

02

Credential Protection

Account holders are responsible for keeping passwords, Security PINs, one-time passcodes, password reset links, and access credentials private and secure.

03

Accurate Information

Account holders must provide accurate, complete, and current information when submitting account applications, documents, service requests, transaction details, or support messages.

SERVICE REQUESTS

Requests remain subject to verification, review, and approval.

Deposit notices, withdrawal requests, transfer requests, new investment requests, account closure requests, document updates, password changes, Security PIN changes, and other account service requests may be reviewed before completion.

1

Submission

Requests must be submitted with complete and accurate information through the approved process.

2

Verification

Requests may require Security PIN confirmation, account review, document checks, or additional information.

3

Administrative Review

Requests may be approved, declined, placed on hold, returned, or delayed for further review.

4

Record Update

Approved and completed requests may be reflected in the client portal, transaction history, or account records.

INVESTMENT ACCOUNT TERMS

Investment activity may involve risk and is not guaranteed.

01

No Guaranteed Return

Expected returns, projected returns, investment records, maturity dates, and portfolio outcomes displayed through the website or portal should not be interpreted as a guarantee of future performance or result.

02

Review Before Proceeding

Account holders should review all terms, risks, timelines, suitability considerations, fees, account conditions, and disclosure information before submitting an investment-related request.

03

May Lose Value

Investment products, investment account activity, expected returns, and portfolio outcomes may be affected by market conditions, liquidity, timing, valuation, and other risk factors.

Online banking security terms image placeholder

SECURITY RESPONSIBILITIES

Users must protect account access details and report suspicious activity.

You are responsible for maintaining the confidentiality of your password, Security PIN, one-time passcodes, password reset links, and access credentials. You should notify support immediately if you suspect unauthorized access, suspicious activity, or compromised credentials.

Global Diamond Investment Bank may restrict, freeze, suspend, or review account access if suspicious activity, failed verification, unusual request behavior, incomplete information, or security concerns are identified.

Do not share passwords, Security PINs, or OTP codes
Do not use another person’s account or access credentials
Report suspicious activity as soon as possible
Use only official website and portal links

PROHIBITED USE

Activities that are not permitted on this website or portal.

01

Unauthorized Access

You must not attempt to access another account, bypass security controls, interfere with portal operation, manipulate records, or use the website in a way that compromises account security.

02

False Information

You must not submit false, misleading, incomplete, fraudulent, altered, or unauthorized information, documents, account details, transaction requests, or identity records.

03

Misuse of Services

You must not use the website, client portal, account services, or support channels for unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized activity.

LIMITATION NOTICE

Website information is provided for account and service information purposes.

Information on this website is provided for general account, service, support, security, and disclosure purposes. It should not be treated as personalized financial, legal, tax, accounting, or investment advice unless expressly provided through an authorized advisory relationship and confirmed in writing.

Global Diamond Investment Bank does not guarantee that the website, client portal, email notifications, document uploads, service requests, account records, or online banking access will always be uninterrupted, error-free, or available at all times.

UPDATES TO TERMS

These Terms & Conditions may be updated from time to time.

Global Diamond Investment Bank may update these Terms & Conditions to reflect changes in website functionality, account services, client portal features, security practices, legal requirements, operational procedures, or internal policies.

Updated terms may be posted on this website. Continued use of the website, client portal, account services, or support channels after updates are posted may indicate acceptance of the revised terms.

IMPORTANT NOTICE

Account services, requests, and investment activity remain subject to review.

Account opening, account access, balances, deposits, withdrawals, transfers, investment requests, service requests, account closure requests, document updates, transaction records, and investment records remain subject to verification, eligibility, account status, available balance, internal review, fraud-prevention controls, processing requirements, and administrative approval.

GLOBAL DIAMOND INVESTMENT BANK

Review these terms before using account services or secure portal access.

Use the official website and secure client portal for account access, account applications, document uploads, service requests, and account activity review.