SECURITY NOTICE
Important security guidance for online banking and account protection.
Global Diamond Investment Bank uses secure access controls, verification steps, account review, and restriction measures to help protect account holders, account records, submitted requests, documents, and online banking activity.
ACCOUNT SAFETY
Protect your login details, Security PIN, and one-time codes.
Account holders are responsible for keeping login credentials, password reset links, Security PINs, one-time codes, registered email access, and secure portal details private. These details should never be shared with another person or sent through unsecured channels.
Global Diamond Investment Bank will never ask you to send your full password, full Security PIN, one-time code, or password reset link by email, text message, chat, or contact form.
SECURITY WARNINGS
Be alert for messages, links, or requests that appear suspicious.
Do Not Share One-Time Codes
One-time codes are used to help confirm secure access. Do not share these codes with anyone, including anyone claiming to represent Global Diamond Investment Bank.
Do Not Share Security PINs
Security PINs may be required for sensitive service requests. Never disclose your full Security PIN through email, text message, phone call, form submission, or chat.
Use Official Website Links
Access the client portal only through the official Global Diamond Investment Bank website. Avoid unknown links, shortened links, copied links, or links sent from unverified sources.
Check Email Messages Carefully
Review sender information, wording, links, attachments, and unusual requests before taking action. Suspicious messages should not be replied to or used to submit sensitive information.
Protect Password Reset Links
Password reset links are time-sensitive and should only be used by the account holder. Do not forward, share, or post password reset links.
Report Suspicious Activity
Contact Client Services immediately if you notice unfamiliar transactions, unknown service requests, unexpected password reset emails, unusual account notices, or suspicious portal activity.
SECURE ACCESS CONTROLS
Multiple security measures may apply before account activity is completed.
The Global Diamond Investment Bank client portal is designed to support secure login, one-time code verification, Security PIN confirmation, password reset, document review, request validation, and account restriction controls.
Account activity may be reviewed or delayed where suspicious activity, incomplete information, unusual request behavior, failed verification, account restrictions, or fraud-prevention concerns are identified.
SUSPICIOUS MESSAGE SIGNS
Common warning signs of fraudulent or unsafe communication.
Urgent Pressure
Be cautious of messages pressuring you to act immediately, disclose private information, send codes, click links, or approve account activity without review.
Requests for Access Codes
Treat any request for your full password, full Security PIN, one-time code, or password reset link as suspicious.
Unfamiliar Links
Do not use links from unverified messages. Type the official website address directly into your browser or use a trusted saved bookmark.
Unexpected Attachments
Avoid opening unexpected attachments claiming to contain account statements, transaction records, approval documents, or urgent account instructions.
Incorrect Account Details
Be cautious if a message contains incorrect names, strange formatting, unusual wording, unfamiliar request references, or information that does not match your account activity.
Payment or Transfer Pressure
Do not submit payment details, transfer instructions, account changes, or beneficiary information in response to pressure from an unverified message or unknown contact.
IF YOU SUSPECT FRAUD
Take immediate steps to protect your account.
If you believe your account access details, Security PIN, password, email account, one-time code, or client portal access may have been compromised, act quickly and contact Client Services through the official website.
Stop Communication
Do not reply to suspicious messages, click unknown links, or continue sharing information.
Change Your Password
Use the official password reset process if you believe your login details may have been exposed.
Update Your Security PIN
Change your Security PIN through the secure portal where available or request Client Services assistance.
Contact Client Services
Report suspicious activity and request account review through the official Client Services channel.
EMAIL SAFETY
Account emails may be sent for security and service activity.
Global Diamond Investment Bank may send automated messages for password reset requests, one-time codes, service request confirmations, transaction notifications, account updates, document review updates, notification preferences, and security notices.
These messages are intended to help account holders monitor account activity. If you receive a message for an action you did not request, contact Client Services and review your account security immediately.
IMPORTANT SECURITY NOTICE
Global Diamond Investment Bank will not request sensitive access credentials by email.
Global Diamond Investment Bank will never ask you to send your full password, full Security PIN, one-time code, password reset link, or confidential access credentials by email, text message, chat, or contact form.
If you receive a suspicious communication claiming to be from Global Diamond Investment Bank, do not reply, do not click unknown links, do not provide sensitive information, and contact Client Services through the official website.
PROTECT YOUR ACCOUNT
Access the official client portal or contact Client Services for security assistance.
Use the official website to access your client portal, review account activity, update security details, or contact Client Services if you notice suspicious activity.