SECURITY NOTICE
Important security guidance for online banking and account protection.
Global Diamond Investment Bank uses secure access controls, verification steps, administrative review,
and account restriction measures to help protect account holders, account records, submitted requests,
documents, and online banking activity.
ACCOUNT SAFETY
Protect your login details, Security PIN, and one-time passcodes.
Account holders are responsible for keeping login credentials, password reset links, Security PINs,
one-time passcodes, registered email access, and secure portal details private. These details should
never be shared with another person or sent through unsecured channels.
Global Diamond Investment Bank will never ask you to send your full password, full Security PIN,
one-time passcode, or password reset link by email, text message, chat, or contact form.
SECURITY WARNINGS
Be alert for messages, links, or requests that appear suspicious.
Do Not Share OTP Codes
One-time passcodes are used to help confirm secure access. Do not share OTP codes with anyone,
including anyone claiming to represent Global Diamond Investment Bank.
Do Not Share Security PINs
Security PINs may be required for sensitive service requests. Never disclose your full Security PIN
through email, text message, phone call, form submission, or chat.
Use Official Website Links
Access the client portal only through the official Global Diamond Investment Bank website.
Avoid unknown links, shortened links, copied links, or links sent from unverified sources.
Check Email Messages Carefully
Review sender information, wording, links, attachments, and unusual requests before taking action.
Suspicious messages should not be replied to or used to submit sensitive information.
Protect Password Reset Links
Password reset links are time-sensitive and should only be used by the account holder. Do not forward,
share, or post password reset links.
Report Suspicious Activity
Contact support immediately if you notice unfamiliar transactions, unknown service requests,
unexpected password reset emails, unusual account notices, or suspicious portal activity.
SECURE ACCESS CONTROLS
Multiple security measures may apply before account activity is completed.
The Global Diamond Investment Bank client portal is designed to support secure login, one-time passcode
verification, Security PIN confirmation, password reset, document review, request validation, and account
restriction controls.
Account activity may be reviewed or delayed where suspicious activity, incomplete information, unusual
request behavior, failed verification, account restrictions, or fraud-prevention concerns are identified.
SUSPICIOUS MESSAGE SIGNS
Common warning signs of fraudulent or unsafe communication.
Urgent Pressure
Be cautious of messages pressuring you to act immediately, disclose private information, send codes,
click links, or approve account activity without review.
Requests for Access Codes
Treat any request for your full password, full Security PIN, OTP code, or password reset link as suspicious.
Unfamiliar Links
Do not use links from unverified messages. Type the official website address directly into your browser
or use a trusted saved bookmark.
Unexpected Attachments
Avoid opening unexpected attachments claiming to contain account statements, transaction records,
approval documents, or urgent account instructions.
Incorrect Account Details
Be cautious if a message contains incorrect names, strange formatting, unusual wording,
unfamiliar request references, or information that does not match your account activity.
Payment or Transfer Pressure
Do not submit payment details, transfer instructions, or account changes in response to pressure
from an unverified message or unknown contact.
IF YOU SUSPECT FRAUD
Take immediate steps to protect your account.
If you believe your account access details, Security PIN, password, email account, OTP code, or client portal
access may have been compromised, act quickly and contact support through the official website.
Stop Communication
Do not reply to suspicious messages, click unknown links, or continue sharing information.
Change Your Password
Use the official password reset process if you believe your login details may have been exposed.
Update Your Security PIN
Change your Security PIN through the secure portal where available or request support assistance.
Contact Support
Report suspicious activity and request account review through the official support channel.
EMAIL SAFETY
Account emails may be sent for security and service activity.
Global Diamond Investment Bank may send automated messages for password reset requests, one-time passcodes,
service request confirmations, transaction notifications, account updates, document review updates, and
security notices.
These messages are intended to help account holders monitor account activity. If you receive a message for
an action you did not request, contact support and review your account security immediately.
IMPORTANT SECURITY NOTICE
Global Diamond Investment Bank will not request sensitive access credentials by email.
Global Diamond Investment Bank will never ask you to send your full password, full Security PIN,
one-time passcode, password reset link, or confidential access credentials by email, text message,
chat, or contact form.
If you receive a suspicious communication claiming to be from Global Diamond Investment Bank,
do not reply, do not click unknown links, do not provide sensitive information, and contact support
through the official website.
PROTECT YOUR ACCOUNT
Access the official client portal or contact support for security assistance.
Use the official website to access your client portal, review account activity, update security details,
or contact support if you notice suspicious activity.